Yes, we certainly do. Specific components or accessories are available for purchase directly on our website. For our customers in Mainland China, we recommend visiting our regional site for the best service. International customers can shop through our global store at DAOAUDIO.COM. If you cannot find a specific part you need, please don’t hesitate to contact our Customer Support team. You can reach us at support@geekflychina.com, and we will be happy to assist you.

Please contact us immediately if you need to modify or cancel your order. Once an order has entered the packing or shipping process, we will be unable to make changes. Please email us at support@geekflychina.com with your order number, and we will do our best to assist you.

We accept a variety of secure and convenient payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, Alipay, and WeChat Pay.

We process and ship all orders within 1-2 business days. Delivery times will then depend on your chosen shipping method and destination. Please see our Shipping Policy page for more detailed estimates.

Yes, we ship to many countries and regions around the world. Shipping costs are automatically calculated based on your delivery address and the weight of your package. You can see the exact cost at checkout before you complete your purchase.

For international orders, any applicable customs, VAT, or import duties are determined by the policies of your country’s customs authority. These fees are the responsibility of the recipient and are not included in the product or shipping price.

Choosing headphones is a personal journey that depends on your listening preferences, intended use, and audio source. You can browse our product guides on the website or contact our audio advisors at support@geekflychina.com for personalized recommendations.

• Earpads: Most of our earpads are removable. We recommend gently wiping them with a soft, dry cloth. For a deeper clean, use a cloth slightly dampened with soapy water, but ensure they are completely dry before reattaching.

• Headband & Frame: Wipe with a soft, dry microfiber cloth.

• Cables: Avoid sharp bends and pulls. Store them by loosely coiling them.
  For detailed instructions, please refer to the specific care guide included with your product or on our Support page.

Yes. Most of our headphones feature a detachable cable design. You can purchase standard-interface upgrade cables from the “Accessories” section of our website to enhance sound quality or connectivity with different devices.

Geekfly products are covered by a limited international warranty. The warranty period varies by product (typically 1-2 years, with longer coverage for flagship models). Please refer to your warranty card or product page for specific terms. The warranty covers defects in materials and workmanship under normal use.

Please contact our support team via email at support@geekflychina.com. Include your proof of purchase (order number or invoice) and a detailed description (and photos, if possible) of the issue. Our support agent will guide you through the process.

Yes. We offer out-of-warranty repair services for a fee. Please email us at support@geekflychina.com for an assessment, and we will provide you with a repair estimate.

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the courier’s website (e.g., DHL, FedEx, SF Express). You can use this number to check the current status of your shipment.

We offer a hassle-free return policy for a specified period (e.g., 14 days) from the date of delivery. To be eligible, the item must be unused, in its original condition, and in the original packaging. Please note that custom products or clearance items may be exempt from returns. For full details, please visit our Returns & Refunds policy page.